Privacy and cookies
We explain what information is used when you visit radio-biz.uk, listen to stations and contact us.
Last updated: 9 October 2026
1. Controller and contact
Net-Solutions is the controller of the website and the personal information processed in connection with its operation. For questions about privacy and your rights, you can email contact@radio-biz.eu.
2. Technical information, security and listening statistics
When you open a page, the server may record your IP address, request date and time, requested address, response status, browser information and referring page address if your browser sends it. This information is used to keep the website working, diagnose faults and protect against abuse.
After playback starts in our player, we record the aggregate number of unique station starts. To limit repeated counting, we use a daily identifier created from the IP address, browser information and date. We do not retain the raw IP address in this record. We distinguish starts during a marked promotion from organic starts. Opening an external player is not counted by this mechanism.
The lawful basis for processing for the operation, security, diagnostics and our own listening statistics is the controller's legitimate interests under Article 6(1)(f) of the GDPR, where that provision applies.
3. Problem reports
When you report a problem, we record the station, selected type of problem, optional description, date and a daily technical identifier that limits repeated reports. The report is available to the administrator and may be sent to them in an email notification. It does not automatically disable the station.
To protect against excessive reports, we also use a pseudonymous identifier created from the IP address, separate for each website version, and the times of recent attempts to submit new reports. We do not store the raw IP address in this store. The identifier does not depend on the declared browser. The limits are 5 new reports in 10 minutes and 30 in 24 hours. Reports exceeding the limit are rejected.
This information is used to handle problems, improve the directory and prevent abuse, based on the controller's legitimate interests. Please do not include passwords or other unnecessary personal information in the description.
If you would like a reply to your report, you can tick the relevant option and enter your email address. Otherwise, you can submit a report without an address. The address in the reply field is used only to contact you about the report, based on the controller’s legitimate interest in handling correspondence (Article 6(1)(f) of the GDPR and UK GDPR, where applicable). It is sent to the administrator in an email notification and retained in correspondence handled by the email provider, under the terms described in sections 4, 9 and 10. We do not store this field in the reports database or include it in analytics events. We do not use it for marketing. Ticking the option requests contact; it is not marketing consent. Do not enter your address in the description, as descriptions are stored in the reports database.
4. Correspondence
If you write to us, we use the sender's address, message content and information provided to reply and deal with the matter. The lawful basis is the controller's legitimate interests in handling correspondence or, if the message concerns entering into or performing a contract, taking steps before entering into it or performing it.
5. Browser settings and cookies
Your browser remembers choices needed for the directory and player features to work. They are independent of consent for Analytics and advertising. You can remove them by clearing this website's data in your browser.
| Name | Content and purpose | Period |
|---|---|---|
rb-favorites | Stations marked as favourites. | Until you remove them or clear website data. |
rb-recent | Up to four recently started stations. | Until replaced by newer entries or website data is cleared; without automatic expiry. |
rb-volume | Selected player volume. | Until changed or website data is cleared. |
rb-city | Selected town or city used to order local stations. | Until the choice or website data is cleared. |
rb_theme | Cookie remembering the light or dark theme. | Up to one year from the last change or until deleted. |
The website also uses technical cookies needed to operate its features and security. When the website uses Google's consent tool, that mechanism stores information about the choices made.
6. Location
The location feature operates after you select it and grant permission in your browser. Precise coordinates are used on your device to identify the nearest available town or city. radio-biz.uk does not receive or store those coordinates. Only the selected town or city remains in the browser; its selection is sent to the website to order the directory. You can withdraw location permission in your browser settings.
7. Streams and external players
Starting a station in the usual way creates a direct connection from your browser to the broadcaster's or its provider's streaming server. The operator receives technical connection information, including the IP address and information sent by your browser.
Marked links to an external player open the broadcaster's website instead of the Radio Biz player. The external operator applies its own privacy, cookie and any sign-in rules. Radio Biz does not control the player on that website. Links to broadcasters' websites also lead to separate services.
8. Google Analytics, AdSense and privacy choices
The website uses Google Analytics 4, Google AdSense and Google's consent management tool. Where the consent message is shown, you may accept, reject or customise the available choices. You can reopen settings through “Privacy settings” in the footer when that option is available. Refusal does not block the directory or the ability to listen. Simply closing the message without making a choice does not mean consent.
The consent tool connects to Google to display the message and handle the choice. Our new advertising requests are paused while a decision is pending. Further advertising operation depends on the choices passed to Google and the configuration of its services.
Google Analytics 4
Analytics measures visits and use of the directory and player. The tag loads with Analytics cookie storage denied by default. Before consent and after refusal or withdrawal, it may send Google limited measurement signals without those cookies. Signals may include the page address and title, referring page, event time, consent status and technical device and browser information. The absence of Analytics cookies does not mean there is no connection to Google.
After the relevant consent is granted, Analytics may use cookies to distinguish browsers and sessions. We set their lifetime to at most one year without automatically extending it on each page view. After consent is withdrawn, we deny further storage of those cookies and remove Analytics cookies accessible from the website's domain. Limited measurement without those cookies may continue. Google Signals is disabled in this integration.
Measurement may include feature-use events, including station selection and playback, playback errors, adding or removing a favourite station and selecting a town or city. We do not send report descriptions, email addresses, the favourites list or precise device coordinates as Analytics event content. Consent is the basis for using optional cookies and features that require it; limited measurement without cookies is not the same as no information processing.
Google AdSense
The type of adverts available depends on privacy choices and service configuration. Personalised adverts may be shown after the required consents are obtained. Refusing personalisation does not necessarily mean no adverts: adverts selected without using the user's previous activity may appear.
Non-personalised adverts may still require consent for cookies. If that consent is refused, Google may show limited adverts where the relevant conditions and settings allow it. In this mode, the IP address is still used to deliver the advert. If automated limited advertising is enabled, Google may use cookies and device storage to detect invalid traffic and protect against fraud and abuse. The availability of this mode depends on service configuration. An advert appearing is not guaranteed.
Google and partners may process identifiers, page, device and browser information and interactions with adverts for delivery, measurement and protection. Advertising cookies, such as __gads or __gpi, depend on the advertising mode, choices and browser. The absence of personalisation does not mean no information processing or automatically no cookies. Google's consent mechanism provides the list of providers, purposes, lawful bases and available choices.
9. Recipients, transfers and user rights
The hosting provider processes website requests and logs, and the email provider handles correspondence and notifications. When the website uses Google services, Google and partners listed in its consent mechanism process information within the scope of using those services. Information may be disclosed to the appropriate authorities where required by law. We do not sell users' personal information.
Google and its partners may process information outside the European Economic Area and the UK, including in the USA, using the safeguards described by those providers. Details are available in Google's privacy policy, its description of data use from websites using Google services and its information about data transfers.
To the extent provided by applicable law, including the GDPR and UK GDPR where they apply, you may request access to, rectification or erasure of your information, restriction of processing and data portability, and object to processing based on legitimate interests. You may withdraw consent at any time; this does not affect the lawfulness of earlier processing. Send requests to contact@radio-biz.eu.
You may complain to the competent supervisory authority, including the President of Poland's Personal Data Protection Office or, where the UK authority is competent, the Information Commissioner's Office. The authority's competence does not depend solely on the language of the selected website version.
Advertising personalisation may involve selecting adverts based on predicted interests. You may decline it in privacy settings. Net-Solutions does not use this information to make automated decisions producing legal effects or similarly significantly affecting the user.
10. Retention periods and document changes
Logs are retained according to the hosting provider's settings and rotation cycle for the time needed for security, diagnostics and any claims. Correspondence is retained until the matter is closed and then for as long as needed for legal obligations or claims.
Records of daily listening identifiers dated earlier than 31 days before the current date are removed when the next relevant listening or report request is processed. If there are no such requests, cleanup takes place later. Aggregate listening counts are retained separately.
Reports marked as resolved are removed once more than 90 days have passed since resolution, the next time this cleanup mechanism runs. Unresolved reports are not covered by that automatic period. Short-lived report limit information covers the last 24 hours; older entries are removed during the next cleanup of the store. If reports continue to be submitted, the pseudonym may remain the same while earlier timestamps expire. We do not guarantee physical deletion at the exact moment that period expires if there is no further request.
Google data periods depend on service settings and information provided by Google and its partners. They are not the same as browser cookie lifetimes. The current version of this document is available on this page with its update date.